Then remember that groups are cooperative and ask each member to participate in different interactions. Benne and Sheats (1948) proposed a classification of roles into three broad categories: (1) roles, (2) group training and maintenance roles, and (3) riding individually. Your group should discuss how it will communicate and assign tasks related to preparation, organization and delivery (POD). Once a solution has been found and the group has the green light to implement it, it should be aware and cautious and consider the possible consequences and address if necessary. Define the problem by taking into account the three elements that divide each problem: the current undesirable situation, the goal or the most desirable situation, and the obstacles on the way. Katherine Adams and Gloria G. Galanes, communicating in Groups: Applications and Skills, No. 7. Edition (Boston, MA: McGraw-Hill, 2009), 229. At this stage, the members of the group communicate what they know about the current situation without proposing solutions or evaluating the information. Here are some good questions to ask at this point: What is the current difficulty? How did we learn that the difficulty existed? Who/what is involved? Why is it useful/urgent/important? What has been the impact so far? What, if any, are elements of difficulty that need to be clarified? At the end of this phase, the group should be able to write a single sentence that summarizes the problem, which is called problem instructionA single set that summarizes the problem of the group. Avoid formulations in the problem or questions that indicate possible solutions. A small group formed to investigate ethical violations committed by municipal officials could use the following problem: “Our state currently has no mechanism for citizens to report allegations of ethics violations by municipal officials.” The frameworks are different in different groups, but there are two phases that are common to each scenario.
Ernest G. Bormann and Nancy C. Bormann, Small Group Communication Workforce, 4th (Santa Rosa, CA: Burgess CA, 1988), 130-33. The first phase only lasts a short period of time, perhaps no more than part of a meeting. During this first phase, about half of the group members will be excluded from the possibility of being the group leader. Remember that this is an informal and implicit process, not like people selected for a kickball team or who are deliberately controlled. But there are some communication behaviors that influence who moves on to the next phase of informal thinking about leadership. People will likely be eliminated as leadership candidates if they do not actively contribute to initial group interactions, when they contribute but communicate poorly, when they contribute, but appear too rigid or rigid in their beliefs, or if they do not seem informed of the group`s mission. Studies on team cohesion have shown that cohesion leads to increased productivity. But how can a business leader or small entrepreneur foster team cohesion among his employees? Communication behavior, which enables effective management, covers three main areas of group communication, including task, procedural, and relationship functions.
While each member of the group may exercise leadership behaviors, groups typically have patterns and expectations for behavior once they have gone through the normalization and implementation phases of group development. Many groups only meet once or twice, and in these cases it is likely that a designated leader will perform a lot of functions to start the group and then intervene if necessary to facilitate. . . .